How to Download and Use the My Orange Tunisie App
If you are an Orange Tunisia customer, you might want to download and use the My Orange Tunisie app. This app is a free mobile account management application that allows you to do many things with your phone. In this article, we will show you how to download and use the My Orange Tunisie app, as well as how to troubleshoot some common issues with it.
download my orange tunisie
What is My Orange Tunisie App?
My Orange Tunisie app is an application developed by Orange Tunisie, a leading telecommunications company in Tunisia. The app is designed for all Orange Tunisia customers who want to manage their mobile account, access their transaction history, view and pay their invoices, take advantage of the best offers, win lots of gifts, subscribe to SOS Credit PASSES, transfer data to a friend or loved one, access Orange services and applications, and find all the assistance they need.
Features and benefits of the app
Some of the features and benefits of using the My Orange Tunisie app are:
You can manage your mobile account (top up the account, check the balance, buy an option, etc.) in one click.
You can access the history of transactions made at Orange (Consumption, Purchases, etc.) anytime.
You can view and pay your invoices online securely with your credit card.
You can take advantage exclusively of the best offers via the Bon Plan My Orange section, which offers discounts, free deliveries, vouchers, and more.
You can win lots of gifts as part of the games and daily entertainment on the app.
You can subscribe to the different SOS Credit PASSES, which allow you to get extra credit or data when you run out.
You can transfer data to a friend or loved one easily with your app.
You can access Orange services and applications, such as Flex Fitness, WeMove, Dabchy, Yassir Express Market, Yassir Express Food, and more.
You can find all the assistance you need (Online assistance, customer service number, address of Orange stores, etc.) on the app.
Requirements and compatibility of the app
The My Orange Tunisie app is available for Android, iOS, and AppGallery devices. The app requires an internet connection (either mobile network or WIFI) to work. The app is free to download and use on the Orange Tunisia network (excluding roaming and location of Orange agencies and shops on a map). The app is compatible with Android version 5.1 or higher, iOS version 10.0 or higher, and AppGallery version 10.0 or higher.
How to Download My Orange Tunisie App?
Depending on your device type, you can download the My Orange Tunisie app from different sources. Here are the steps for each source:
Download from Google Play Store
If you the history of transactions made at Orange, such as your consumption, purchases, payments, etc. This can help you keep track of your spending and usage. To do so, follow these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "History" icon at the bottom of the screen.
You will see a list of transactions made at Orange, such as your consumption, purchases, payments, etc.
You can tap on any of these items to see more details, such as the date, time, amount, type, etc.
You can also filter the transactions by category, period, or amount using the icons at the top of the screen.
How to view and pay your invoices
You can use the My Orange Tunisie app to view and pay your invoices online securely with your credit card. This can save you time and hassle of going to an Orange store or a payment point. To do so, follow these steps:
download my orange tunisie app
download my orange tunisie apk
download my orange tunisie for android
download my orange tunisie for ios
download my orange tunisie for iphone
download my orange tunisie for ipad
download my orange tunisie for windows
download my orange tunisie for pc
download my orange tunisie for mac
download my orange tunisie for linux
how to download my orange tunisie
where to download my orange tunisie
why download my orange tunisie
benefits of downloading my orange tunisie
features of my orange tunisie app
reviews of my orange tunisie app
ratings of my orange tunisie app
updates of my orange tunisie app
install my orange tunisie app
uninstall my orange tunisie app
use my orange tunisie app
manage your account with my orange tunisie app
recharge your balance with my orange tunisie app
buy options with my orange tunisie app
access services with my orange tunisie app
get offers with my orange tunisie app
win gifts with my orange tunisie app
subscribe to passes with my orange tunisie app
transfer data with my orange tunisie app
contact support with my orange tunisie app
connect to wifi with my orange tunisie app
change language with my orange tunisie app
customize settings with my orange tunisie app
view invoices with my orange tunisie app
view history with my orange tunisie app
view consumption with my orange tunisie app
view purchases with my orange tunisie app
view balance with my orange tunisie app
view options with my orange tunisie app
view services with my orange tunisie app
view offers with my orange tunisie app
view gifts with my orange tunisie app
view passes with my orange tunisie app
view data transfer with my orange tunisie app
view support with my orange tunisie app
view wifi connection with my orange tunisie app
view language settings with my orange tunisie app
view customization settings with my orange tunisie app
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "Invoices" icon at the bottom of the screen.
You will see a list of your invoices, both paid and unpaid.
You can tap on any of these invoices to see more details, such as the invoice number, date, amount, due date, etc.
If you want to pay an unpaid invoice, tap on the "Pay" button next to it.
You will be redirected to a secure payment page where you can enter your credit card details and confirm the payment.
You will receive a confirmation message and an email with a receipt of your payment.
How to take advantage of the best offers
You can use the My Orange Tunisie app to take advantage exclusively of the best offers via the Bon Plan My Orange section. This section offers discounts, free deliveries, vouchers, and more from various partners of Orange Tunisie. To do so, follow these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "Bon Plan" icon at the bottom of the screen.
You will see a list of offers from different categories, such as food, fashion, beauty, travel, etc.
You can tap on any of these offers to see more details, such as the partner name, description, terms and conditions, etc.
If you want to use an offer, tap on the "Use" button next to it.
You will see a code that you can show or enter at the partner's website or store to get the offer.
How to win lots of gifts
You can use the My Orange Tunisie app to win lots of gifts as part of the games and daily entertainment on the app. These games are fun and easy to play and can reward you with prizes such as smartphones, tablets, TVs, vouchers, etc. To do so, follow these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "Games" icon at the bottom of the screen.
You will see a list of games that you can play on the app.
You can tap on any of these games to see more details, such as the rules, prizes, duration, etc.
If you want to play a game, tap on the "Play" button next to it.
You will be asked to answer some questions or perform some tasks related to the game theme.
If you answer correctly or complete the tasks successfully, you will earn points that you can exchange for gifts or participate in draws.
How to subscribe to SOS Credit PASSES
You can use the My Orange Tunisie app to subscribe to the different SOS Credit PASSES, which allow you to get extra credit or data when you run out. This can help you stay connected and avoid service interruption. To do so, follow these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "SOS Credit" icon at the bottom of the screen.
You will see a list of SOS Credit PASSES that you can choose from, depending on your needs and budget.
You can tap on any of these PASSES to see more details, such as the amount, validity, price, etc.
If you want to subscribe to a PASS, tap on the "Subscribe" button next to it.
You will be asked to confirm your subscription and pay the price of the PASS from your main balance.
You will receive a confirmation message and an SMS with the details of your subscription.
How to transfer data to a friend or loved one
You can use the My Orange Tunisie app to transfer data to a friend or loved one easily with your app. This can help you share your internet connection and make someone happy. To do so, follow these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "Transfer Data" icon at the bottom of the screen.
You will see a screen where you can enter the phone number of the recipient and the amount of data you want to transfer.
You can also choose a contact from your phone book by tapping on the "Contacts" icon at the top right corner of the screen.
Once you have entered the phone number and the amount of data, tap on the "Transfer" button at the bottom of the screen.
You will be asked to confirm your transfer and pay the price of the data from your main balance.
You will receive a confirmation message and an SMS with the details of your transfer.
How to access Orange services and applications
You can use the My Orange Tunisie app to access Orange services and applications, such as Flex Fitness, WeMove, Dabchy, Yassir Express Market, Yassir Express Food, and more. These services and applications are designed to make your life easier and more enjoyable. To do so, follow these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "Services" icon at the bottom of the screen.
You will see a list of services and applications that you can access from the app.
You can tap on any of these services or applications to see more details, such as the description, features, benefits, etc.
If you want to access a service or application, tap on the "Access" button next to it.
You will be redirected to the service or application website or app where you can sign up, log in, or use it as per your preference.
How to find all the assistance you need
You can use the My Orange Tunisie app to find all the assistance you need on the app. Whether you have a question, a problem, a suggestion, or a complaint, you can find the right channel to contact Orange Tunisie and get the support you deserve. To do so, follow these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "Assistance" icon at the bottom of the screen.
You will see a list of options that you can choose from, such as online assistance, customer service number, address of Orange stores, feedback form, etc.
You can tap on any of these options to access the corresponding service or information.
For example, if you tap on "Online assistance", you will be able to chat with an Orange agent who can help you with your queries or issues.
If you tap on "Customer service number", you will be able to call the Orange customer service center and speak to a representative.
If you tap on "Address of Orange stores", you will be able to see the location and opening hours of the nearest Orange store or shop on a map.
If you tap on "Feedback form", you will be able to fill out a form and share your opinion or suggestion with Orange Tunisie.
How to Troubleshoot Common Issues with My Orange Tunisie App?
Sometimes, you might encounter some issues with the My Orange Tunisie app, such as app crashes, errors, not working issues, network or connection issues, language issues, etc. Don't worry, these issues are usually easy to fix and can be resolved by following some simple steps. Here are some of the common issues and how to troubleshoot them:
How to fix app crashes, errors, or not working issues
If the My Orange Tunisie app crashes, shows an error message, or stops working properly, you can try these steps to fix it:
Close the app and reopen it. Sometimes, this can solve the problem by refreshing the app.
Check for updates. Sometimes, the app might have bugs or glitches that can be fixed by updating it to the latest version. To check for updates, go to the Google Play Store, App Store, or AppGallery and search for "My Orange Tunisie". If there is an update available, tap on "Update" and wait for the app to download and install the update.
Clear the cache and data. Sometimes, the app might have corrupted or outdated data that can cause it to malfunction. To clear the cache and data, go to your device settings and find the app manager or applications section. Tap on "My Orange Tunisie" and then tap on "Clear cache" and "Clear data". This will delete all the temporary files and data stored by the app. Note that this might also delete your login information and preferences, so you will have to log in again and set up your preferences after clearing the cache and data.
Reinstall the app. Sometimes, the app might have missing or damaged files that can prevent it from working properly. To reinstall the app, go to the Google Play Store, App Store, or AppGallery and search for "My Orange Tunisie". Tap on "Uninstall" and wait for the app to be removed from your device. Then, tap on "Install" and wait for the app to download and install again.
How to fix network or connection issues
If the My Orange Tunisie app shows a network or connection error, or fails to load or sync data, you can try these steps to fix it:
Check your internet connection. Make sure that your device is connected to a stable and reliable internet source, either mobile network or WIFI. You can test your connection by opening a browser and visiting a website. If the website loads without any problem, then your connection is fine. If not, then you might need to switch to another network or contact your service provider.
Check the app permissions. Make sure that the app has the necessary permissions to access the internet, your location, your contacts, your storage, and other features. To check the app permissions, go to your device settings and find the app manager or applications section. Tap on "My Orange Tunisie" and then tap on "Permissions". You will see a list of permissions that the app needs or requests. Make sure that they are all enabled or allowed. If not, then you might need to enable or allow them manually.
Check the app settings. Make sure that the app settings are configured correctly and match your preferences. To check the app settings, open the My Orange Tunisie app on your device and tap on the "Settings" icon at the top right corner of the screen. You will see a list of settings that you can adjust, such as notifications, language, security, etc. Make sure that they are all set as per your liking. If not, then you might need to change them accordingly.
How to change the language of the app
If you want to change the language of the My Orange Tunisie app, you can do so easily from the app settings. The app supports two languages: Arabic and French. To change the language of the app, follow these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "Settings" icon at the top right corner of the screen.
Tap on the "Language" option under the "General" section.
You will see a list of languages that you can choose from: Arabic and French.
Tap on the language that you want to use for the app.
You will see a confirmation message asking you to restart the app for the changes to take effect.
Tap on "OK" and close the app.
Reopen the app and enjoy using it in your preferred language.
Conclusion
The My Orange Tunisie app is a great tool for all Orange Tunisia customers who want to manage their mobile account and enjoy its features. The app is easy to download and use on any device type. The app offers many benefits, such as managing your account, accessing your transaction history, viewing and paying your invoices, taking advantage of the best offers, winning lots of gifts, subscribing to SOS Credit PASSES, transferring data to a friend or loved one, accessing Orange services and applications, and finding all the assistance you need. The app also has a troubleshooting section that can help you fix some common issues with the app. If you have not downloaded the My Orange Tunisie app yet, we recommend you to do so and enjoy its benefits.
FAQs
Here are some of the frequently asked questions about the My Orange Tunisie app:
Question
Answer
Is the My Orange Tunisie app free?
Yes, the My Orange Tunisie app is free to download and use on the Orange Tunisia network (excluding roaming and location of Orange agencies and shops on a map). However, some features or services might require a payment or a subscription.
Can I use the My Orange Tunisie app abroad?
Yes, you can use the My Orange Tunisie app abroad, but you might incur roaming charges depending on your plan and destination. You can check the roaming rates and options on the app or on the Orange Tunisia website.
Can I use the My Orange Tunisie app on multiple devices?
Yes, you can use the My Orange Tunisie app on multiple devices, as long as you log in with the same phone number and password. However, you can only use one device at a time to access the app.
How can I change my password for the My Orange Tunisie app?
You can change your password for the My Orange Tunisie app by following these steps:
Open the My Orange Tunisie app on your device.
Log in to your account with your phone number and password.
Tap on the "Settings" icon at the top right corner of the screen.
Tap on the "Security" option under the "General" section.
Tap on the "Change password" option.
Enter your current password and your new password twice.
Tap on "Confirm" to save your changes.
How can I contact Orange Tunisie customer service?
You can contact Orange Tunisie customer service by calling 1150 from your Orange phone or 31 11 50 00 from any other phone. You can also chat with an online agent on the My Orange Tunisie app or on the Orange Tunisia website. Alternatively, you can visit an Orange store or shop near you and speak to a representative.
44f88ac181
Comments